Home Depot Breach Update

In early September, Home Depot confirmed a breach of their payment data systems that occurred in U.S. and Canada stores between April 2014 and September 2014. While the full extent of the breach is still unknown pending a federal and Home Depot internal investigation, we are actively monitoring the situation to determine which of our members have been affected.

Home Depot has offered free identity protection services to all of their affected customers, in addition to free credit monitoring and the assumption of full responsibility for fraudulent charges on their customers’ accounts. Affected customers may signup for the credit monitoring service at https://homedepot.allclearid.com/.

New Generations Federal Credit Union will continue to monitor the situation and its effects on our own credit card and debit card holders. If you notice suspicious activity on any of your accounts with us, please call our Member Information Center immediately, at (804) 359-8754, option 4.


Welcome to New Generations Federal Credit Union! Here, you’re a member – not a customer, not a number, not a sales opportunity. We believe in good, old-fashioned, friendly service. And that’s what we deliver. New Generations is different – we are a local alternative to the traditional, national or super-regional bank chains. And we’re on your side. Because we are wholly owned by our members, there are no Wall Street or shareholder demands for continuously growing profits. This means our profits are delivered back to you in the form of dividends (interest payments on your savings with us), low-interest loans and credit cards, and low or no fees on the everyday financial services that your family counts on.

Want to open an account? It’s fast and easy! While establishing a new relationship requires a one-time $2.00 account opening fee, we never charge monthly fees and we never require minimum service or balance levels for your basic checking account. A minimum deposit of just $5.00 is required to open and maintain your share (savings) account and no minimum deposit is required for your free share draft (checking) account. If you live, work, worship, attend school, or volunteer in the City of Richmond, you qualify to join!  Formerly known as VaCap Federal Credit Union, we have been RVA’s non-profit, member-owned, low-cost financial institution since 1950. And since the fight for your financial future is never over, we’re not going away anytime soon. Come plant your financial future with us and let us show you the difference!