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Phone Banking

Our Ultravoice Audio Response System is your direct line to your New Generations account 24 hours a day, 7 days a week using a touch tone telephone. Simply dial 804.359-8754 or 800.230.4819 and select option 1 to be connected to this free service. Ultravoice will give you voice prompts for each step, which will tell you what to do next, or what options are available. Ultravoice will allow you to:

- Check your account balances
- Check your recent transactions
- Make account transfers
- Check Savings, Loan and Certificate Rates, and more!

All members are eligible to receive this great service! If you do not already have access to Ultravoice, please visit our Member Services department (any of our branches) for enrollment information and to select your Personal Identification Number (PIN).
New Generations is a Member-Owned Financial Cooperative serving Richmond since 1950
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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
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We Do Business in Accordance With Federal Fair Lending Laws.
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